..::Adepto Telecom::..

Terms of Service and Privacy Policy

I. GENERAL.
This Agreement, between you ("Customer") and Adepto Telecom sets forth the legal rights and obligations governing Adepto Telecom provisions of communications services to you. Adepto Telecom shall provide Customer with communications Services ("Services") preceding these terms and conditions. Some Services offered by Adepto Telecom under this Agreement, including but not limited to voice Services, are offered pursuant to applicable tariffs ("Tariffed Services") and incorporated herein. For Tariffed Services, in the event of a conflict between this Agreement and a tariff, the tariff shall control.
Use of Services is limited to Customer, Customer's employees, and Customer's consultants performing work for Customer (collectively, "End Users"). Customer shall promptly notify Adepto Telecom of any errors, "bugs," or problems with the Services of which Customer becomes aware. Notwithstanding any term of this Agreement, Adepto Telecom shall not be liable to Customer for any claim arising from or based upon the combination, operation or use of the Services with equipment, data or programming not supplied or certified by Adepto Telecom, or arising from any alteration or modification of the Equipment. For Tariffed Services, Adepto Telecom must be provided notice of any Service interruption as further set forth in the Limitation of Liability Section and as provided in applicable tariffs.
Adepto Telecom retains the right to Change, increase or decrease from time to time, in its sole discretion and without liability to Customer, the methods, processes and/or the suppliers by which Adepto Telecom provides Services to Customer; as well as to change, add to or delete service offerings with appropriate notice to Customers.

II. PAYMENT.
All services are provided on a prepaid basis pursuant to the terms and conditions of the applicable tariff(s) if any, and this Agreement. Adepto Telecom will charge you for our services at the current price in accordance with applicable tariffs and duties (no tax burden on you) in force at the time you use our services. Services are charged in seconds. Call charges will be rounded up to the next whole penny. All prices for our services will be inclusive of taxes and duties for customers based anywhere in the world. You are advised to check the country price list anytime you wish to make a call. Payment for the service is not refundable in any case unless Adepto Telecom terminates its services while your account is in credit. However should your account be terminated for cause in accordance with the Terms and Conditions herein or for not using the service for a continuous period of 9 months, you will not be entitled to any refund of credit on your account.

Offer and Method of Acceptance
All information displayed on our web site and communication made to you by Adepto Telecom constitutes an Invitation to Treat, and should in no way be construed as an offer or a unilateral contract. Prices and availability of services are subject to change. You agree not to change these standard terms and conditions from the form presented to you by Adepto Telecom. Your completion of our on line registration form constitutes the offer which Adepto Telecom can decide to accept or reject. If Adepto Telecom decides to accept your offer, acceptance will be effective once sent by Adepto Telecom.

III. Term/Service Commencement Date.
This Agreement shall be effective upon complete execution by the parties. Adepto Telecom will notify Customer that the Services are installed or connected and are available for use. The date of such notice shall be the service commencement date ("Service Commencement Date"). If the service is not provided on a pre-paid basis billing will begin on the date on which Adepto Telecom notifies the Customer that the requested service or facility is available for use, unless the date is extended by the Customer's refusal in writing to accept service which does not conform to standards set forth in this Agreement or applicable tariff, in which case the Service Commencement Date is the date of the Customer's acceptance of service. The parties may mutually agree upon a substitute Service Commencement Date. If Customer notifies Adepto Telecom in writing that it is not prepared to utilize the service or facility after Adepto Telecom has notified the Customer that the requested service or facility is ready for use (for reasons other than those set forth above), Adepto Telecom may begin billing the customer on the Service Commencement date. Adepto Telecom may bill the customer for any costs it has incurred in preparing its service for the original due date, as well as any costs it will incur up until the date that the customer accepts service. Adepto Telecom shall not be liable for any damages whatsoever resulting from delays in meeting requested or specified service dates, or inability to provide service. Customer agrees to cooperate with Adepto Telecom to accomplish service activation by providing access to Customer's premises and facilitating testing and service delivery requirements.

IV. DISCLAIMER OF WARRANTIES.
ADEPTO TELECOM MAKES NO REPRESENTATION OR WARRANTY WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES, SYSTEM EQUIPMENT OR ADEPTO TELECOM OWNED OR PROVIDED EQUIPMENT USED BY THE CUSTOMER, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OF THE SERVICE OR EQUIPMENT FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF ANY THIRD PARTY RIGHTS. ADEPTO TELECOM SPECIFICALLY DISCLAIMS ANY RESPONSEBILITY, AND MAKES NO WARRANTY, FOR THE SUBSTANCE, ACCURACY OR QUALITY OF INFORMATION OBTAINED THROUGH ITS NETWORK, AN ACCOUNT, OR THAT THE SERVICE WILL BE ERROR-FREE, WHETHER OR NOT SUCH SERVICE IS USED BY CUSTOMER OR AN END USER. IN ADDITION, ADEPTO TELECOM MAKES NO WARRANTY WITH RESPECT TO ANY SOFTWARE OR HARDWARE PRODUCTS ("PRODUCTS") USED OR PROVIDED BY ADEPTO TELECOM IN CONNECTION WITH AN ACCOUNT. ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY CLAIMS, WHETHER ACTUAL OR ALLEGED, ARE THE DIRECT RESPONSEBILITY OF THAT PRODUCT'S MANUFACTURER. ADEPTO TELECOM ASSUMES NO RESPONSEBILITY FOR ANY ACTIONS OR LIABILITIES ARISING FROM THE POSSESSION OR USE OF THE PRODUCTS.

V. LIMITATION OF LIABILITY.
WITH RESPECT TO CLAIMS OR SUITS BY CUSTOMERS, OR ANY OTHERS, FOR DAMAGES RELATING TO OR ARISING OUT OF ACTS OR OMISSIONS UNDER THIS AGREEMENT, ADEPTO TELECOM's LIABILITY FOR SERVICE INTERRUPTIONS, IF ANY, SHALL BE LIMITED TO CREDIT ALLOWANCES AS EXPRESSLY PROVIDED IN APPLICABLE TARIFFS, UNLESS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT. WITH RESPECT TO INTERNET SERVICES, CUSTOMER RECOGNIZES THAT THE INTERNET CONSISTS OF MULTIPLE PARTICIPATING NETWORKS WHICH ARE SEPARATELY OWNED AND THEREFORE ARE NOT SUBJECT TO THE CONTROL OF ADEPTO TELECOM. MALFUNCTION OF, OR CESSATION OF INTERNET SERVICES BY, ISPs OR OF ANY OF THE NETWORKS, WHICH FORM THE INTERNET, MAY MAKE RESOURCES CUSTOMER WISHES TO USE TEMPORARILY OR PERMANENTLY UNAVAILABLE. CUSTOMER AGREES THAT ADEPTO TELECOM SHALL NOT BE LIABLE FOR DAMAGES INCURRED OR SUMS PAID WHEN THE SERVICES ARE TEMPORARILY OR PERMANENTLY UNAVAILABLE DUE TO MALFUNCTION OF, OR CESSATION OF INTERNET SERVICES BY, NETWORK (S) OR ISPs NOT SUBJECT TO CONTROL OF ADEPTO TELECOM, OR DUE TO ANY ACCIDENT OR ABUSE BY CUSTOMER. ADEPTO TELECOM IS NOT LIABLE FOR ANY BREACH OF SECURITY ON THE CUSTOMER'S NETWORK.
ADEPTO TELECOM SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES RESULTING FROM: (A) THE DELIVERY, INSTALLATION, MAINTENANCE, OPERATION OR USE OF AN ACCOUNT, THE EQUIPMENT, OR SERVICE; (B) ANY ACT OR OMISSION OF CUSTOMER, OR ITS END-USERS OR AGENTS, OR ANY OTHER ENTITY FURNISHING EQUIPMENT, PRODUCTS OR SERVICES TO CUSTOMER; OR (C) ANY PERSONAL OR PROPERTY DAMAGES DUE TO THE LOSS OF STORED, TRANSMITTED OR RECORDED DATA RESULTING FROM THE SERVICE OR THE EQUIPMENT, EVEN IF ADEPTO TELECOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ADEPTO TELECOM's LIABILITY FOR DIRECT DAMAGES BE GREATER THAN THE SUM TOTAL OF PAYMENTS MADE BY CUSTOMER TO ADEPTO TELECOM DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT FOR WHICH DAMAGES ARE CLAIMED, BUT IN NO EVENT TO EXCEED $1,000.
IN NO EVENT SHALL ADEPTO TELECOM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES WHETHER OR NOT FORESEEABLE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR THE LOSS OF DATA, GOODWILL OR PROFITS, SAVINGS OR REVENUE, HARM TO BUSINESS, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY CAUSE WHATSOEVER, OR ARISING OUT OF OR IN RELATION TO THIS AGREEMENT, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH LIABILITY.

VI. INDEMNIFICATION.
Customer agrees to indemnify, defend and hold Adepto Telecom and its officers, directors, employees, agents, affiliates and suppliers harmless from and against any claims, actions, demands, losses, damages and expenses including attorney's fees, relating to any violation of this Agreement, including but not limited to a breach or failure of any representation or warranty contained in this Agreement by Customer, its End Users, or other users of its account, the placement or transmission of any message, information, software or other materials on the Internet by Customer or End Users of Customer's account, or Customer's traffic being processed through the Adepto Telecom switch, port or node. This indemnification shall survive the termination of the Agreement.

VII. LIMITATION OF SERVICE.
LIMITATION OF SERVICE. PLEASE ACKNOWLEDGE THAT EMERGENCY 9-1-1 CALLS ARE NOT INTENDED TO BE CARRIED AND/OR SUPPORTED BY THE SOFTWARE OR SERVICES AND THAT NEITHER ADEPTO TELECOM NOR ANY OF ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES ARE OR WILL BE LIABLE FOR SUCH CALLS OR YOUR INABILITY TO MAKE SUCH EMERGENCY CALLS USING THE MATERIALS OR SERVICES.

VIII. REGULATORY AND LEGAL COMPLIANCE.
The parties acknowledge that the respective rights and obligations of each Party as set forth in this Agreement are based on existing law and the regulatory environment as it exists on the date of execution of this Agreement. Customer and Adepto Telecom agree that in the event of any effective decision by a legislative body, regulatory or judicial order, rule, regulation, arbitration or dispute resolution or other legal or regulatory action materially affecting the provisions of this Agreement at the federal, state or local level either Party may, by providing written notice to the other Party, require that the affected provisions of this Agreement be renegotiated in good faith. This Agreement shall be amended accordingly to reflect the pricing, terms and conditions of such Amendment.

IX. MISCELLANEOUS.
This Agreement and applicable tariffs represent the complete agreement and.understanding of the parties with respect to the Services, and supersedes all other agreements whether written or oral, including but not limited to, any advertising, brochures, proposals, representations or understandings regarding the subject matter hereof, and shall prevail if any conflict arises between the tariff and customer's purchase order terms. This Agreement may be modified only by written agreement or as specifically provided herein. Customer may not sell, transfer, or assign this Agreement, except to entities completely controlling or controlled by Customer, without the prior written consent of Adepto Telecom, which consent shall not be unreasonably withheld, provided written notice is provided to Adepto Telecom. Any assignment in derogation of the foregoing sentence is null and void, and does not relieve Customer of its obligations under the Agreement. This Agreement shall be governed by the substantive law of England and Wales without reference to its principles of conflicts of laws, and Customer consents to the nonexclusive jurisdiction of the courts of England and Wales. Except as otherwise provided for in the Agreement, no remedy conferred by any of the specific provisions of the Agreement or available to a party is intended to be exclusive of any other remedy, and each and every remedy shall be cumulative and shall be in addition to every other remedy given under the Agreement, now or hereafter existing at law or in equity or by statute or otherwise. The election of anyone or more remedies by either party shall not constitute a waiver of the right to pursue other available remedies. Adepto Telecom shall not be responsible for any failure to perform due to unforeseen circumstances or due to a cause beyond Adepto Telecom 's control, including but not limited to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages or failures of telecommunication or computer resources, fuel, energy, labor or materials.

November 2007
Adepto Telecom.
Adepto Group of Companies
29 Dogpool lane
Birmingham B30 2XN
United Kingdom

Privacy Policy

Adepto Telecom does not sell, rent, loan, trade, lease or otherwise transfer any personal information collected through Adepto Telecom software or service to any third party.

Adepto Telecom is very cautious in the use of its customers private and sensitive information. Our privacy practices gives you the ability to control the use of your personal and/or private information while at the same time giving you the opportunity to obtain interesting and useful information, products and services. This policy describes how we treat information received about you when you visit our Web site or register for our products and/or services. Please read our Privacy Policy carefully. By using this Web site or submitting any personal information, you consent to the collection and use of this information by Adepto Telecom.

Information Adepto Telecom Gathers and/or Tracks

Adepto Telecom will use your IP address to administer service Web sites and diagnose processes. Your IP address is also used to compile road demographic information. Adepto Telecom is required to file numerous reports with different administrative bodies. As such, Adepto Telecom may provide aggregate statistics about customers, sales and traffic patterns. None of these reports or statistics will include personally identifiable information. In addition, Adepto Telecom reserves the right to use personally identifiable information to investigate and help prevent potentially unlawful activity that threatens either Adepto Telecom or any company affiliated with Adepto Telecom. At the appropriate request of a Government Agency or as otherwise required by law or court order, Adepto Telecom may disclose personally identifiable information. Adepto Telecom's registration form asks for contact information (such as name and e-mail address) and may also ask for demographic information (such as age and job title.) Adepto Telecom uses contact information from your registration form to send information to you about Adepto Telecom. The contact information is also used to contact you when necessary about issues concerning the use of the Adepto Telecom services. Adepto Telecom uses demographic information to tailor your experience at Adepto Telecom Web sites, giving you content and advertisements that you might be interested in, and showing the content according to your preferences. This information might be shared with advertisers on an aggregate basis for advertising and promotional purposes. Adepto Telecom's Web sites might contain links to other Web sites. Adepto Telecom is not responsible for the privacy practices or the content of such other Web sites.

Cookies

Adepto Telecom uses cookies to give it's customers access to their "my-Adepto Telecom area", where the customers can set up and edit their preferences. These cookies are used for security reasons like session identification and do not contain private information. The cookies destroy themselves after the session is closed. Adepto Telecom may use outside advertising companies to display advertisements on the Adepto Telecom Web site. These advertisements may contain cookies. The advertising companies collect cookies received with banner ads; as such, Adepto Telecom does not have access to this information and they are not subject to Adepto Telecom's privacy policy. Some general customer data might be shared with the advertising companies on an aggregate basis, and contact information might be shared with Adepto Telecom's partners.

Choice/Opt-In

Adepto Telecom provides you with the opportunity to opt-in to receive important updates regarding the Adepto Telecom service at the point where Adepto Telecom requests information about you. Adepto Telecom also provides you with the opportunity to opt-in to receive promotional e-mails from Adepto Telecom and/or its partners at such point. If you choose not to opt-in to receive communications from Adepto Telecom, you shall not receive future communications. If you choose to receive communications from Adepto Telecom and/or its partners, Adepto Telecom provides you the ability to remove your information from our database so as not to receive future communications or to no longer receive our service by sending an e-mail back to the last promotional e-mail. If you choose to receive promotional e-mails from Adepto Telecom and/or its partners, you will be giving Adepto Telecom permission to access your information on behalf of pre-screened third parties for marketing or promotional purposes.

Sent To A Friend
Whenever you refer a friend to Adepto Telecom, e-mails will be sent to your friend's e-mail address inviting him or her to try Adepto Telecom. Your friend can opt-out of receiving future e-mails at any time, including immediately after receipt of Adepto Telecom's initial welcome e-mail. Adepto Telecom will not sell, rent or otherwise give away your friend's e-mail address. Surveys And Sweepstakes Adepto Telecom may request information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact info (like name and shipping address) and demographic information (such as zip code or age). Contact information will be used to notify sweepstakes winners and award prizes. Survey information will be used for purposes of monitoring or improving your use and satisfaction of Adepto Telecom's Web sites. Security Adepto Telecom uses the latest technology to ensure the security and safety of all your transactions with Adepto Telecom. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, Adepto Telecom has put in place safeguards to secure the information, which are collected, online. If there is a need to transfer of your credit card data the Adepto Telecom servers use encryption technology to protect from unauthorized parties. We use industry-recognized standards in transaction security to protect the information you provide when you make a purchase at Adepto Telecom. Adepto Telecom maintains high security measures to protect your information from loss, misuse or alteration. Information Adepto Telecom collects from you will be stored and backed up securely in an environmentally controlled location. Only authorized people with user ID and password from Adepto Telecom have access to the database.

E -mail Links

Adepto Telecom Web sites may use e-mail links on the "Contact Us" page to allow you to contact Adepto Telecom directly with any questions or comments you may have. Adepto Telecom reads every message sent and tries to respond promptly to. This information is used to respond directly to your questions or comments. Adepto Telecom may also file your comments to improve this Web site and program or review and discard the information.

Changes to this Privacy Policy

Adepto Telecom will notify you if there is a material change in its privacy policies by posting a notice on the home page of this Web site. Adepto Telecom will take commercially reasonable measures to obtain written or active e-mail consent from you if Adepto Telecom will be using the personal information collected from you in a manner different from that stated at the time of collection. Adepto Telecom will also post such changes in its privacy policy regarding the use of your personal information one week prior to such change.

Contact: info (at) adeptotele.com for further information.