Frequently asked questions
General •
Payment •
Account •
Connection
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top Adepto Telecom, what is it?
Adepto
Telecom is a free program that uses the latest technology to bring
free and high-quality voice communications to people all over the
world. When you use the free Adepto Telecom software, you can call
regular phones in various popular destinations for at an incredible
low rate to any other phone on the planet. You can also call all your
online friends (peer-to-peer calls) as long as you like, for free.
Just click download Adepto Telecom ; the download should take only
a few moments depending on your connection speed.
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top How do I make a call?
For
detailed instructions, click here
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top Can I forward my calls to other Adepto Telecom users?
Yes
you can - the callforwarding option in the client works with phone
numbers, but you can also enter a (Adepto Telecom) user name.
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top Can I send Text (SMS) messages with Adepto Telecom?
This
service will be available soon, meanwhile you can use other services
of Adepto Telecom.
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top Can I use Adepto Telecom with Mac or Linux?
Are
you a Mac or Linux user and want to benefit from the cheap Adepto
Telecom Rates, we have the solution! When using Mac or Linux it is
possible to use Adepto Telecom by just downloading the FREE Softphone
of your choice! How it works; - Sign up for a account with Adepto
Telecom.com (with a PC).- Download the softphone of your choice, we
advice the following FREE Softphones.
- Follow the instructions when installing your softphone and use our
sip settings (click here for more info.)
- Make cheap calls via Adepto Telecom!
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top Can I link a DID
number to my Adepto Telecom account?
Yes
you can, if you use a DID-number supplier you have to forward your
DID to: username@adeptotele@77.72.173.198
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top Does Adepto Telecom contain any advertising or spyware?
No.
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top I want to configure my own SIP device for calling with Adepto
Telecom, is that possible?
Sure:
Click here for the settings.
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top How long does my credit last for calls?
At
Adepto Telecom, your credit will NOT expire.
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top How much will I be charged for my calls?
Calls
to all other (PSTN)
phone numbers will be charged the applicable tariff
for the destination you are calling. Rates are in Eurocents per minute
and calls are rounded to next second (per second billing). Apart from
that there are no other charges; no subscription, registration, or
administration fees!
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top How can Adepto Telecom keep their rates so low?
We
always try to offer the best prices possible and Adepto Telecom constantly
aims to negotiate better deals with suppliers to pass this discount
on to our customers! By buying in bulk from major carriers and using
state of the art technology Adepto Telecom is able to significantly
undercut other international call providers. In addition, low overheads
and a no frills approach enable our customers to benefit even more.
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top Can I call a destination not included in your country list?
Unfortunately
not at the moment. Only destinations which we are able to offer at
discounted rates are included in our destinations list.
Therefore, if the country you wish to call is not included in the
list, we do not offer it yet.
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top Can I get Adepto Telecom in my favorite language?
In
the application, select "Tools" -> "Select Language". You can now
choose from various popular languages.
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top Can a company sign up?
Yes.
The payment conditions and how the service works is exactly the same
as for residential customers.
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top Can I become an agent for Adepto Telecom?
Yes,
please check this link.
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top How much does it cost for someone to ring my Voip-in number?
This
depends on where the other person is calling from and which telephone
provider they use. The call should be charged at normal geographic
rate (and if ringing from abroad a normal international call to your
country) so the caller should check with their own telephone provider
how much they charge for normal calls to landlines.